Please call Mirage Stone at 866-469-7559.
Our office hours are Monday-Friday 9:30 -5:30 EST.
We are closed on all major holidays.
Common questions about setup and assembly of your new outdoor fireplace.
HOW MUCH SPACE DO I NEED FOR THE FIREPLACE?
Please refer to the photo gallery for a specification sheet.
WHY NO MORTAR OR FASTENERS?
In time, when exposed to extreme temperature changes, mortar becomes weak and is prone to failure. Metal fasteners would also expand and contract with temperature changes, resulting in failure.
CAN I ASSEMBLE THE FIREPLACE MYSELF?
We would recommend having a friend help, but one person can assemble the fireplace with-in an hour or so. Each fireplace is pre-assembled at the plant before being packaged for shipment to assure proper fit.
HOW LONG DOES IT TAKE TO INSTALL THE FIREPLACE?
The average first-time installers can assemble a Mirage Stone fireplace in about an hour.